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Axelos Certifications

Axelos ITIL® Certifications

ITIL® 4 Foundation - IT Service Management Certification

Axelos Certifications

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge. The course will help you to understand: how modern IT and digital service organizations operate, how value streams increase speed and efficiency, how cultural or behavioral principles guide work that benefits the wider organization, how to use commonly-used service management terms and concepts

ITIL 4 Managing Professional Certifications

Axelos Certifications

ITIL 4 Managing Professional (ITIL MP) is a stream of four modules that are part of ITIL 4, the next evolution of ITIL.

The four modules are:
ITIL 4 Specialist: Create, Deliver and Support
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Specialist: High-velocity IT
ITIL 4 Strategist: Direct, Plan and Improve.

ITIL 4 MP has been created for IT practitioners working within technology and digital teams across businesses.

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows. To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist being a universal module for both streams. Already an ITIL Expert (or have obtained 17 credits)?
You can transition easily to become an ITIL 4 Managing Professional. Take the ITIL 4 Managing Professional Transition Module.

ITIL 4 Strategic Leader Certifications

Axelos Certifications

ITIL4 Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL 4, the next evolution of ITIL.

The two modules are:
• ITIL 4 Strategist Direct, Plan and Improve
• ITIL 4 Leader Digital and IT Strategy.

ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy.
To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist Direct, Plan and Improve being a universal module for both streams.
After achieving the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation.

ITIL 4 Extension Module Certifications

Axelos Certifications

ITIL 4 Extension Modules is a stream of four modules that are part of ITIL 4, helping you gain the skills you need for the challenges of the future.
The four modules are:

• ITIL 4 Specialist: Sustainability in Digital & IT
• ITIL 4 Specialist: Acquiring & Managing Cloud Services
• ITIL® 4 Specialist: Business Relationship Management
• ITIL® 4 Specialist: IT Asset Management

The ITIL 4 Extension Modules have been created to extend the main ITIL 4 framework and provide organizations and professionals with the guidance to address and harness the challenges and opportunities presented by emerging technologies and themes that impact their operations. These modules allow individuals to learn about ITIL concepts, develop an understanding of relevant ITIL 4 guidance and enable career development opportunities.

ITIL 4 Practice Manager Certifications

Our latest practice-based modules provide shorter and more flexible training with opportunity to bundle, mix and match the modules.
A management practice is defined as a set of organisational resources designed for performing work or accomplishing an objective.
There are 34 ITIL management practices in total, representing some of the most practical resources of the framework. We start with the management practices covered in the ITIL 4 Foundation, based on the practice guides. The practices are also enriched with additional guidance on the capability model based on the ITIL 4 maturity model.
The individual practice course  is intended for professionals that want to prove and validate their skills in specific practice areas.

There are 15 practices currently available:
• Service Desk
• Incident Management
• Problem Management
• Service Request Management
• Monitoring and Event Management
• Change Enablement
• Deployment Management
• Release Management
• Service Configuration Management
• IT Asset Management
• Relationship Management
• Supplier Management
• Service Level Management
• Continual Improvement
• Information Security Management

The individual practices are offered through one-day training or bundled and combined in 3-day training with practical assignments built into the course, to help you apply what you’ve learned in real-life work scenarios. The combined practice course is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams. There are three combined practice courses currently available:

• Monitor, support and fulfill
• Plan, Implement and Control
• Collaborate, Assure and Improve

To achieve the ITIL 4 Practice Manager designation, you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module, or you will need to have completed the 3-day bundled or combined module plus the ITIL Specialist: Create, Deliver and Support module.

RESILIA® Cyber Resilience Certification

Understand how you can contribute to effective cyber resilience using your organization’s existing processes and standards.

RESILIA certification will help you to:

• Design and deliver cyber resilient strategies and services across your organization in line with your business needs
• Integrate cyber resilience into your existing systems and processes
• Establish a common language for cyber resilience across your organization
• Minimize the damage from a security breach and enable speedy response and recovery.

RESILIA Foundation

The Foundation certification will help you understand how decisions impact good and bad cyber resilience. It has a comprehensive approach across all areas and teaches you how to make good cyber resilience an efficient part of business and operational management.

RESILIA Practitioner

The RESILIA Practitioner certification will help you understand what effective cyber resilience looks like and the risks and issues that can easily affect cyber resilience. You will learn how to get the best balance of risk, cost, benefits and flexibility within an organization.

Axelos® ProPath Certifications

PRINCE2® Project Management Certifications

Axelos Certifications

PRINCE2 helps to successfully deliver projects of any size or complexity.
PRINCE2®, the world's leading project management method, has evolved to meet the needs of the future. It has been updated to reflect the modern realities of managing successful projects in the 21st century, incorporating the latest processes, tools, and technologies to stay ahead of the curve. Best practice has now become even better!
PRINCE2® 7 addresses changes in the project management sector and adapts to evolving working practices and technologies.
The goal of any project manager is to deliver projects on time, to scope and within budget. PRINCE2 guides you through the stages of a project’s lifecycle, bringing structure and a common language to your projects. It represents the “how to” of project management: it is flexible, scalable, and can be tailored to meet your specific requirements.
PRINCE2 is based upon the tried and tested experience of project management practitioners around the world, and provides the practices, principles, and processes to deliver successful projects of any size and complexity.

• globally recognized certification
• 1,000,000+ professionals
• a range of roles and sectors
• 18 languages
• 150+ countries

See our What is project management? page for more information about project management and how PRINCE2 can support project managers and project management

PRINCE2 Agile®

PRINCE2 Agile® blends the flexibility and responsiveness of agile with the defined governance of PRINCE2®.

The training and certification is delivered at two levels:
• PRINCE2 Agile Foundation provides the fundamentals of the PRINCE2 method so you can embed PRINCE2 Agile into your day-to-day work practices, testing knowledge of PRINCE2 governance requirements, agile concepts and techniques and the interface between them.
• PRINCE2 Agile Practitioner takes the knowledge acquired at Foundation level and applies it to the workplace, using real-world management examples.

See our What is Agile Project management? page for more information about how agile methods can be incorporated into project management approaches and how PRINCE2 Agile supports this.
If you have already passed PRINCE2 Foundation you may go directly to PRINCE2 Agile Practitioner, if you choose.
PRINCE2 Agile is supported by a vocational certification that is recognized by organizations and businesses around the world.

MSP®: Managing Successful Programmes

Axelos Certifications

The go-to guidance and certification for programme managers, business change managers, and aspiring project managers.
MSP (Managing Successful Programmes), 5th edition is an established best practice programme management framework, designed to align programmes and projects to organizational strategy and enable enterprise agility. MSP focuses on the delivery of outcomes of benefit, while mitigating risk and actively engaging stakeholders.
MSP consists of a set of principles, themes, and processes that provide a clear roadmap for the programme lifecycle, including larger, more strategic, complex, or multiple projects.

• The principles represent the characteristics of a successful programme.
• The governance themes allow organizations to put the right leadership, organizational structures, and controls in place.
• The processes provide a route through the lifecycle of a programme to deliver the new capability and desired outcomes.

The MSP certification pathway has two levels, MSP Foundation and MSP Practitioner. They combine to give a thorough understanding of the MSP framework and its application in the real world environment:
• MSP Foundation gives you the fundamentals of the framework, enabling you to embed MSP within your day-to-day work practices
• MSP Practitioner builds on MSP Foundation. It gives you the analytical tools to think strategically as a successful programme manager.

AgileSHIFT® Enterprise Agility Certification

AgileSHIFT equips your staff with the knowledge and guidance to confidently understand, engage with and influence change by embracing agile and lean ways of working.
The AgileSHIFT certification will equip you to:

• recognize and understand why transformation in your organization is necessary
• utilize agile and lean ways of working to be able to work in more agile ways immediately
• be part of a culture of organizational-wide agility
• use the tailorable framework to champion change within your organization.

Most organizations know that they need to transform, and work in a more agile way. Yet a frequent problem is the creation of isolated agile delivery teams unsupported by a wider organizational engagement initiative. These agile delivery teams need to interact with other business functions including: Finance, HR, Operations, Sales & Marketing and Legal. Often, these teams do not know why an agile approach is being used, the benefits associated with it or how best to enable that way of working. Plus, their traditional working processes are not set up to support agile. This is where current approaches to organizational-agility are failing.
AgileSHIFT has been designed to be used by the entire organization, regardless of role, function or seniority. Through enabling the whole organization to learn and understand the value and benefits of agility and where and how it should be adopted, the organization can begin to transform.
To take the examination you must have taken an AgileSHIFT training course with one of our accredited training providers.

MoV®: The Management of Value

Axelos Certifications

Principles, processes and techniques to maximize benefits from portfolios, programmes and projects.
MoV (Management of Value) is a collection of principles, processes, and techniques that will help your organization to optimize the benefits of your portfolios, programmes, and projects.
It combines with PRINCE2®, MoP®, MSP®, and M_o_R® and aligns with your strategic objectives to manage value for your organization, customers, and stakeholders. The MoV guidance explains how to use resources as efficiently and effectively as possible. At the portfolio level, it sets the agenda for the projects and programmes that will deliver your objectives. The agenda then defines the projects that will be undertaken to achieve your required outcomes.
The result is increased value, including significant monetary and non-monetary benefits for your organization.

Key benefits

• Help organizations use a successful, proven methodology to supplement their current management practices
• Used as a ‘how to’ guide for value management
• Increase the value you deliver and make better use of resources
• Provide a method, supported by techniques, for allocating funds as effectively as possible
• Clarify the best way to respond to both external and internal influences.
MoV Foundation

The Foundation certification will give you sufficient knowledge and understanding of the MoV guidance to contribute effectively to value management activities and explain MoV to others. The Foundation certification is a pre-requisite for the Practitioner certification.

MoV Practitioner

The Practitioner certification allows you to demonstrate an understanding of how to apply and tailor the MoV guidance and to analyse portfolio data, documentation and roles. You will be able to advise on the implementation of appropriate practices and techniques in a real world situation.

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